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Navigating Medicare can be overwhelming — but you don’t have to do it alone. North Carolina offers two trusted programs to help older adults make informed decisions and protect themselves from fraud.

Seniors' Health Insurance Information Program (SHIIP) 

shiip nc department of insuranceSHIIP is a free, unbiased counseling service that helps Medicare beneficiaries understand their coverage options. Trained counselors across the state provide one-on-one support with:

  • Enrolling in Medicare Parts A, B, C, and D
  • Comparing Medicare Advantage and prescription drug plans
  • Understanding Medigap policies
  • Identifying cost-saving programs like Extra Help and Medicare Savings Programs

Whether you're new to Medicare or reviewing your coverage during Open Enrollment, SHIIP is here to guide you every step of the way. Contact the North Carolina SHIIP office 855-408-1212 for assistance connecting with a counselor.

Learn More About SHIIP